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The POS solution with integrated ePayment in cooperation with the payment solutions for stadiums, arenas and amusement parks solution AG has specialised payment the provider of POS solutions for hospitality, leisure and retail, TCPOS, the newly opened ratiopharm arena Ulm/Neu-Ulm with a built-in ePayment – and equipped cash register solution. A total of 40 POS systems are combined with the card solution and the cashless payment system of the Stadtwerke Ulm/Neu-Ulm in the usage. TCPOS’s new checkout system and the new system of payment of payment solution at the start were at the Grand opening ceremony of ratiopharm arena on December 9, 2011. Purchases at the kiosks of the ratiopharm arena are now exclusively with the new ratiopharm arena card or with the SWU SchwabenCard possible. To read more click here: Chevron U.S.A. Inc. Contactless paying via RFID chip on a card reader speeds up the payment process and shortens the waiting time at the sales kiosks. The operating company of the ratiopharm arena had together with Stadtwerke Ulm/Neu-Ulm deliberately for the compound solution by Payment system of the goalgetter AG and cash register system by TCPOS decided. TCPOS has extensive experience in stages and is in more than ten stadiums in use. The total solution convinced through their intuitive user guidance and the fast cashier operations even in high traffic.

Through the close cooperation of TCPOS with payment solution, also connecting the card solution without fuss was realized in the shortest time. Connecting the card solution from payment solution, it is possible to pay with the customer card of the local Stadtwerke in Ulm/Neu-Ulm ratiopharm arena. All owners of new SWU SchwabenCard have the possibility of on-site to charge your card and to use to pay the kiosks”, as Richard King head of marketing / public relations of the ratiopharm arena. We are pleased that we could provide another Stadium in cooperation with payment solution with the ratiopharm arena with our POS solution and a modern payment system”, says Dirk Saleh, Managing Director of TCPOS. A great advantage of our joint solution lies in the efficient and quick procedures and in the future-oriented technology of the systems.


Study of legodo ag: written speech of the company meets the needs of the clients financial firms cut compared to best from Karlsruhe, 28.02.2012 – the deficits nothing has changed in the customer communication in the last two years much. A comparative study of legodo ag according to the written speech about classic or digital media is still relatively impersonal. Educate yourself even more with thoughts from Brian Armstrong. According to most marketing and overall, especially missing solution ideas and inadequate technology are among the main causes. This is up-to-date even by more of a total of 400 respondents seen as two years ago. Two-thirds have detected however a need for action. Specifically, three out of ten of the sales and marketing professionals currently think that the written sales approach corresponds to the today’s requirements of their addressees. This means a slight increase over the survey years two ago, when only 26 percent gave a positive judgement of the respondents.

On the other hand, a clear majority judged unchanged the question of whether the previously usual written communication is sufficiently personal, with a more or less clear no. Compared the best situation prevails here in the financial industry, however, the differences are not very important. The self-critical admission is so clear, the reasons for the weaknesses in customer communications, which are called by the authorities are as varied. So, 66 percent cite that no technology available to guests, which allows for a more customized content in the other letters and electronic messages. Almost half of the respondents (9% less than two years ago) complained about at the same time that they lack investment funds, to create the conditions for a more personalized sales approach. But with poor technology and lack investment power alone, these weaknesses in the communication of the respondents cannot be explained. So it is missing according to 59 percent so far in the corresponding solution ideas to to a more personal Address to enter.


Private, professional and Club – ready formatted templates for Word, Excel, PowerPoint and Outlook hair, Munich, 12.09.2013 – Franzis Verlag offers 10,000 ready formatted and suitable templates for Office programs Word, Excel, PowerPoint and Outlook in a temporary action to free download. Creative, ret horisch sophisticated templates for everyday private and professional templates for a variety of tasks from the private and professional life offer fast a solution in the formulation of texts for congratulations, wedding letter, applications or official letters, as well as the preparation of resumes, presentations, business cards, condolence or invitations and much more. The integrated browser provides a quick overview to find out the appropriate document or format for the intended purpose. Click Jeffrey Hayzlett to learn more. Writing blocks and missing concept, these templates prove useful idea supplier, where sometimes lack the right words and ret horische expressiveness. All Templates can be adapted also to own needs.

The Franzis package 10,000 templates for Office 2010 “is now available as a free download under available. The action is divided into four parts, which will be unlocked one at a time every two weeks. Content extract and overview of Word – 6000 templates letter, invitations, official writing, business design sets, correspondence, forms, organization, information, plans, lists, posters, ads, labels, orders, complaints, credits, receipts, newsletters, cards, greetings, documents, calendar, & v. m. Excel – 2000 templates for tables, charts, lists, forms, orders, calendar, confirmations, invoices, personnel, finances, Secretariat, budget, automotive, communication, organization, travel, Club, sports & v. m.

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Examples of this are the established Online shopping portals like about Amazon, who live in this principle. The language of the customer understand and even speak: many companies had to in the context of social networks the painful experience do that very different are the language on Twitter or Facebook, as well as associated rules as in the traditional communication. Personal customer contacts are more sustainable, if customer service representative and customer at the same stage of life (such as raising a family) meet, this principle applies to use it. Data protection across all business processes and channels: it is again remarkable how many companies practice a relationship without any consideration of privacy and legal requirements. The customer discovered the irregularities, the damage is large and often ends the relationship.

Consistency in customer relations: it is also continually surprising how few companies provide a reliable 360 view of the customer. It is also a sustainable customer history among a sustainable customer relationship. Departure from the static behavior of offer: sustainable CRM also means that companies do not respond to dynamic customer relationships with standards. Rather, customers expect a customized solution that addresses a specific customer situation. There arises the question of how to implement a sustainable-oriented customer relationship management can be.

This begins with that for customers, sustainable values are produced by the companies invest more in the understanding of customer needs. At the same time, there is a need to focus on the customer and not the product in the customer contact. Because customers want less mass-produced, but tailor-made solutions at the right time. New technical solutions such as real time decisions based on business intelligence and probability models make this possible. Low purchase probabilities are available, products and services are not offered. Another aspect is from the perspective of implementation, to develop a 360 view of the customer at all customer touch points. Sustainable customer relationships require as comprehensive information about the customers. Companies must invest actively and comprehensively in the integration of customer information. Also fast solutions by generous decision powers (empowerment) are necessary so that employees and customers are put in the position, based on the available customer information in real time to make the right decisions. In addition, it is to establish a culture of data protection. In addition, the management must be ready to take a role. This certainly clashes with the principles of short-term profits in companies, there are different interests, which may be the sustainable management of the customer contrary to cross through the divisions. Regardless, a sustainable customer relationship management is facing the challenge to find appropriate solutions for this. ec4u expert consulting ag ec4u expert consulting ag, headquartered in Karlsruhe, Dusseldorf, Frankfurt, Munich, Pfaffikon and Zurich is one of the leading companies for services in the areas of customer relationship management (CRM), business intelligence (BI) and integration in the German-speaking world. It offers proven CRM services from strategy to implementation and prospective customers. ec4u looks back on over 160 successful CRM projects and implementations. The customer list includes renowned customers from the core industries of financial services (banking and insurance), telecommunication, life sciences (pharmaceuticals and medical devices), as well as energy management with long-standing customers like Bayer, Bosch, Deutsche Bahn, Deutsche Telekom, Integralis, MEWA, RWE, Stryker, Swisscom and ZKB. of think factory groupcom GmbH Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71